The purpose of this position is to provide a range of customer focused roles to meet the housing needs of … We have an Excellence Accreditation for Customer Service. There has been a whopping 517% increase in the average number of Universal Credit applications post-lockdown compared with the period in the week before lockdown. Before you leave, try to make sure you are clear about what will happen next. There may be temporary safety measures in place – local authorities must not refuse to accept homeless applications. Southwark is a diverse Borough that has a high demand for housing. It is funded for two years by the Guy’s and St Thomas’ Samaritan Fund. As part of this process, we are conducting an online survey. Ms H's solicitors presented this to Southwark, asking them to take a further homeless application. The Homelessness Reduction Act means local councils now have to give more help to people who are homeless or might lose their homes. R (on the application of G) v Southwark LBC [2009] UKHL 26; para 1.2 Provision of accommodation for 16 and 17 year old young people who may be homeless and/or require accommodation, MHCLG/DfE, April 2018. This exceeds the target or above 80%. Southwark Homelessness Strategy 2018- 2022 • southwark.gov.uk • Page 01 . Customer satisfaction statistics. As at June 17, 356 homeless households in Southwark were living in shared accommodation, although 288 homeless households had been moved away from needing any shared facilities during the outbreak. Applying as homeless On 3 April 2018 the law in England changed. It is clear from these numbers that allowing someone else from the household to apply on a survivor’s behalf will not result in additional significant burdens. Registration on housing list. Are you homeless? If a homelessness application is received from a family evicted from a Council tenancy and if they are found to be intentionally homeless, Housing will continue to provide temporary accommodation to them for a limited period of 28 days only (if accommodation was already provided). Southwark Council wants to help you by preventing homelessness from occurring wherever possible so that you can avoid the worry of this difficult situation. Southwark Council has had its wrists slapped by the High Court and ordered to change the way it deals with homeless people needing emergency accommodation. In May 2018, he was assaulted and suffered a serious brain injury. In Southwark we estimate these cases, where another member of a household makes an application for assistance, make up 5% of the households we provide support to who are homeless because of domestic abuse. The criteria considered in homelessness applications (ie eligibility, homelessness, priority need, intentionality and local connection), the duties of local authorities, and how to challenge decisions. We have developed a service that has Customer Service Excellence accreditation, prevents households from being homeless and secures accommodation for customers that need help with alternative housing. As a result, he lost his accommodation and had nowhere to go on discharge. Mr C was still in unsuitable accommodation and his homeless application was dated over a month after Mr C had approached Southwark. Ask for, and keep a note of, the name, phone number and email address of the housing officer you talk to. Mr U is a single man. Mr Uddin suffered a serious brain injury as a result of an assault. A homeless application can only be made by a person who has sufficient mental capacity to do so. art. Remember you’re entitled to make a homeless application and you shouldn’t be turned away without the opportunity to make one. Prevention of homelessness and provision of accommodation for 16 and 17 year old young people who may be homeless and/or require accommodation Ref: ISBN 978-1 … I am proud to introduce this strategy for preventing and addressing homelessness in Southwark. Referrals to supported housing projects. Advice for homeless people, those threatened with homelessness and anyone wanting housing advice. This will determine how the council will allocate social housing in the borough. He was ready for discharge in October 2018, and so made a homeless application to Southwark Council. A refusal to accept a homeless application is challengeable by judicial review. Temporary accommodation in Southwark is at crisis point and the situation is set to get worse, the council’s overview and scrutiny committee was told on Monday (January 25). Clients who are homeless or threatened with becoming homeless can apply as homeless during the Covid-19 pandemic. This flowchart shows the steps the council will follow when you contact them. 3 Homelessness (Priority Need for Accommodation) (England) Order 2002 SI 2002/2051. After Mr C instructed solicitors, Southwark did accept a homeless application, but Hansen Palomares pursued a judicial review of Southwark’s conduct nonetheless, issuing in May 2014. Help if you are homeless. R(Uddin) v Southwark LBC (2019) EQHC 180 (Admin) (Not on Bailii. He concludes by saying that accommodation provided by Southwark’s Homeless Person Unit and referrals to other support agencies will be sufficient to address the social and practical issues identified in his assessment. If you are at risk of homelessness, you can apply for assistance through our online referral system– the Housing Assistance Referral Portal. Having access to good quality, affordable and secure housing s at the sit very heart of every community and impacts every aspect from health through to education. Apply for assistance if you are homeless or threatened with homelessness. She claimed and was paid housing benefit to cover the rent. Southwark Council are now consulting on a proposed new Housing Allocations Scheme. Homelessness – capacity to apply. Southwark [2016] EWHC 1665 (Admin) and the impact for authorities considering repeat homelessness applications which are similar to earlier applications. Also reported in the March 2019 Legal Action Housing: recent developments). The gateway customer service team delivers excellent client focused support, with customer satisfaction at 89% recorded in December 2018. The assessment of vulnerability should consider a person’s situation if homeless: as such, it was a contextual and practical, rather than a clinical, assessment of a person’s situation ([62]).It would be “unrealistic” to ignore the availability of support from pharmacists or doctors and there was no principled basis to distinguish this support from the support of family members ([64]). In a judgment handed down on 8 July 2016, the High Court found that the decision of a local housing authority (LHA) not to accept a woman’s third homelessness application within the space of a year was irrational. A public authority may also, if the service user wishes, actively assist them to make a homeless application themselves. The services we offer range from prevents households from being homeless and secures accommodation for customers that need help with alternative housing. Making a homeless application during the Covid-19 pandemic. Everyone can now get free advice and more people can get support for longer. Due to welfare benefit changes, she then became ineligible for housing benefit and, as a result, had no means of paying rent for the temporary … Full Homeless Application and investigation. She applied as homeless to Southwark. If at the end of the 56 day relief duty, you are still homeless, the application will progress to the main duty stage. Homelessness law and guidance . Housing advice for private and council tenants and homeless households living with disabilities and other special needs. If you can, take a friend or a trusted adult with you for support. If you need urgent housing advice and are currently homeless, please contact our call centre on 0208 314 7007. This document is intended to provide some key facts and figures on housing in Southwark and also explains some background data. In October 2018, the hospital assessed him as for discharge. The council … We will have been carrying out enquiries to see if as well as being homeless and eligible for help, you meet three other criteria. Southwark Council: As a result of the Homelessness Reduction Act the early intervention and prevention services have improved. 3 Direct employer jobs using the term 'coordinator' to view and apply for now with Guardian Jobs | by Relevance 26. Resettlement of vulnerable homeless people. Southwark is a diverse borough that has a high demand for housing. The injury hospitalised him for several months. The council accepted that it owed her the main housing duty under Housing Act 1996 section 193 and provided temporary accommodation.
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