We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: We don't rate every type of service. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage them to improve. We spoke with four care staff, three nursing staff, the clinical manager, three activity coordinators, an administration manager and the registered manager. Willows is a bright and spacious purpose-built modern care home for the elderly, set in a pleasant residential area of Romford. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Willows is a modern, purpose-built care home in a residential area of Romford. The home has been carefully designed to offer the advanced facilities residents need while retaining a warm and homely atmosphere. 227-229 London Road, Romford, RM7 9BQ (01708) 765899 Provided by: Willows Care Home (Romford) Limited CQC inspection area ratings (Latest report published on 9 May 2019) We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: We don't rate every type of service. Willows Care Home is a modern, purpose-built care home with a beautifully maintained garden in a residential area of Romford. Enabling innovation and adoption in health and social care: Developing a shared view, Collaboration in urgent and emergency care, Browse the full list of services we regulate, Making sure people are kept safe from harm, abuse and neglect, Rights of individual must be paramount when deciding visiting plans, Supporting urgent and emergency care during winter, At least one standard in this area was not being met when we inspected the service and we have taken. The Willows Care Home, in Crabbe Street, was rated 'inadequate' overall by the Care Quality Commission after a visit in January - which means it is now in special measures. Contact. We visited the premises on 21 December 2020. They inspect care homes and care services to make sure they are safe, caring, effective, responsive and well-led. Discover Canford Healthcare Homes in your region. The Willows is regulated by the Care Quality Commission (CQC). The home has been carefully designed to offer the advanced facilities our residents need, while retaining a warm and homely atmosphere. We attend a range of events throughout the year. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Call - 01708 765899. The service had a manager registered with the Care Quality Commission. The home has been carefully designed to offer the advanced facilities residents need while retaining a warm and homely atmosphere. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014. There are four ratings awarded: At the time of the inspection, 54 people were living in the home. Outstanding – the service is performing exceptionally well. This information helps support our inspections. (Please see the key below for detasils on the ratings) Is the service safe? 113 were here. When we inspect health and social care services, we give them ratings and publish reports about them – information you can use when you're choosing care. © Copyright 2016 | The Willow Residential Care home for the Elderly | All Rights Reserved | Designed by Infotex UK. ChurchgateHealthcare(Willows)Limited WillowsCareHome Inspectionreport 229LondonRoad Romford RM79BQ Tel:01708765899 Website:www.churchgatehealthcare.o.uk Dateofinspectionvisit:9January2015 Dateofpublication:19/05/2015 1 Willows Care Home Inspection report 19/05/2015 This service is a care home. : Good – the service is performing well and meeting our expectations. Willows Care Home is a modern and luxurious care home situated in a pleasant residential area in Romford. Get In Touch Enquiry Form > Download Our Brochure. 227-229 London Road, Romford, Essex, RM7 9BQ (01708) 765899. Willows Care Home is a modern, purpose-built care home with a beautifully maintained garden in a residential area of Romford. Find out about events where we will be speaking or exhibiting, and see presentations we've given at recent events. : Inadequate – the service is performing badly and we've taken enforcement action against the provider of the service. Compare Barleycroft Care Home in Romford with other nearby care homes on Care Sourcer, to ensure you find the best care for your loved one. Urgent care, NHS 111 and GP out-of-hours services, Independent healthcare services and hospices, Autistic people and people with a learning disability. We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find, including performance ratings to help people choose care. The care home also cares for residents with physical disabilities. We spoke with 10 relatives by telephone for their feedback about the home and continued to seek clarification from the provider to validate evidence found. People's experience of using this service: •People were safe in the home and there were procedures to protect them from abuse. Information for care providers, including guidance about regulations, how to register with us, what incidents you must notify us about and what we look at when we carry out inspections. The service had a manager registered with the Care Quality Commission. Operating since 1994, the Willows is one of a group of three family owned and run care homes, and it is where we provide our consistently high quality care. Okay, thanks Willows Care Home. Willows Care Home is a care home located in Romford that provides Nursing, Dementia and Respite care. The home cares for and supports adults under the age of 65 including people with Alzheimer's and other forms of dementia. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service. Let's make care better together. The independent regulator of health and social care in England. Email - willows@canfordhealthcare.co.uk. Reports on care homes are published by the CQC, and you can download them from www.cqc.org.uk or the individual home’s website. Care Sourcer. Willows Care Home, 229 London Road, Romford, Essex, RM7 9BQ. We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find, including performance ratings to help people choose care. We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. It also has a beautifully maintained garden. Welcome to Romford Care Home. Situated in a pleasant residential area, Romford Care Home is purpose-built and carefully designed to support our residents to live happy, fulfilled and comfortable lives.. Our team cares for our residents with the same kindness and warmth shown to members of … Inspection activity started on 21 December and ended on 23 December. For this inspection, the Expert by Experience made telephone calls to relatives only. Outstanding – the service is performing exceptionally well. Good CQC rating for Willows We are delighted to announce that the Care Quality Commission (CQC) has assessed Willows Care Home as ‘Good’ following an unannounced inspection on 21 December 2020. Willows Care Home is a modern, purpose-built care home with a beautifully maintained garden in a residential area of Romford. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. Nightingale House is a large care home situated in Romford, with a capacity of 43. Email - willows@canfordhealthcare.co.uk. Hart Lodge is a small residental home situated in Romford housing a maximum of eleven individuals. When… more info on Willows Care Home Find Out More > Cookie Policy | ... Willows Care Home, 229 London Road, Romford… We reviewed eight peopleâs care records and medicine records. Specialisms\services: Dementia, Older People (65+), Physical Disabilities, Sensory Impairments, Younger Adults (Under 65) CQC Rating (Good): Let's make care better together. The home can support up to 72 people and at the time of the inspection, 51 people were living in the home. Call us. The inspection system asks five key questions and gives a rating to each question followed by an overall rating for the service. Willows Care Home in Romford is a Nursing home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs, caring for adults under 65 yrs, dementia, physical disabilities, sensory impairments and treatment of disease, disorder or injury. Discover Canford Healthcare Homes in your region. The home has been carefully designed to offer the advanced facilities residents need while retaining a warm and homely atmosphere.
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